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Political candidates are notorious for appealing to the different beliefs and values of groups of potential voters in different areas of the country. These politicians are appealing to differences in


A) popular culture.
B) regional culture.
C) demographics.
D) generational cohorts.
E) country culture.

F) C) and D)
G) A) and B)

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Nearly 50 percent of U.S. adults now recycle their soda bottles and newspapers, compelling marketers to practice


A) healthy marketing.
B) wellness marketing.
C) green marketing.
D) greenwashing.
E) economic marketing.

F) D) and E)
G) C) and E)

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Astute marketers recognize that the increasing disparity of income between upper- and lower-income groups


A) will create inflationary expectations.
B) will disappear as ethnicity becomes a stronger consideration.
C) will create opportunities to provide value to each group.
D) will vanish once the recession ends.
E) is attributable to more people shopping online.

F) B) and C)
G) B) and E)

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Describe the buying power and characteristics of the Hispanic consumer.

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Hispanic buying power was projected to r...

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Which of the following statements accurately describes the current income distribution in the United States?


A) The purchasing power of lower-income groups has been steadily rising.
B) The middle class is outpacing all other income groups.
C) Wealthy households are outpacing both poor and middle-class households.
D) The income distribution among all households is becoming more equal.
E) Wealthy households are declining rapidly in purchasing power.

F) All of the above
G) C) and D)

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When marketers look at advertising media they often begin with viewer or listener profiles such as age, income, gender, and race. They then compare the media profile with their target audience. These marketers are using ________ to see if the media "fit" with their advertising agenda.


A) country culture
B) regional culture
C) demographics
D) micromarketing measures
E) scenario planning

F) A) and E)
G) A) and C)

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People participate in many cultures, which makes it all the more important for marketers to have products or services that can relate to more than one particular group.

A) True
B) False

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The shift of population from the Rust Belt in the North to the Sun Belt in the South and Southwest will likely


A) decrease national cultural identity.
B) reduce regional cultural differences.
C) make it difficult to collect demographic information.
D) create a demand for a new generational cohort.
E) make it more difficult for companies to differentiate their products.

F) A) and B)
G) A) and C)

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What technological advancement enables a firm to track an item from the moment it was manufactured, through the distribution system, to the retail store, and into the hands of the final consumer?


A) RFID tags
B) JIT inventory systems
C) data mining systems
D) greenwashing
E) Internet cookies

F) B) and E)
G) C) and D)

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As the euro becomes more expensive relative to the dollar, Americans are likely to purchase more European wines.

A) True
B) False

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Strategic efforts to supply consumers with environmentally friendly merchandise are called


A) reduce, reuse, recycle.
B) green marketing.
C) the green generation.
D) the inconvenient truth.
E) earth marketing.

F) B) and D)
G) A) and C)

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The macroenvironmental factors that marketers must consider are the company, competition, and corporate partners.

A) True
B) False

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Which of the following groups were born into a world where the Internet and other digital technologies already existed?


A) Baby Boomers
B) Generation W
C) Generation X
D) Generation Y
E) Generation Z

F) B) and E)
G) A) and D)

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Insight Guides, a line of travel books, provides travelers with background information about people's beliefs, values, and customs in various parts of the world. Insight's books educate travelers about a country's


A) society.
B) politics.
C) demographics.
D) macroenvironment.
E) culture.

F) D) and E)
G) C) and E)

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The Mayo Clinic in Minnesota is known for top-quality medical care. For decades, even presidents and dictators from around the world flew to the Mayo Clinic to utilize its services. The Mayo Clinic used its reputation to create additional medical facilities in Jacksonville, Florida, and elsewhere. This is an example of a firm focusing its efforts on satisfying customer needs that


A) are easiest to satisfy.
B) provide minimal core value.
C) are important to all generational cohorts.
D) competitors have tried and failed to satisfy.
E) match its core competencies.

F) A) and D)
G) B) and E)

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Mary Grace is studying the demographics of the students attending the local elementary school. What information will Mary Grace study?

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She will likely look...

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Which ethnic group has shown to have increasing influence on mainstream U.S. culture, which, in turn, will impact the way firms approach their marketing strategy to this group?


A) Hispanics
B) Asians
C) Pacific Islanders
D) Native Americans
E) Eastern Europeans

F) B) and C)
G) B) and E)

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Many U.S. consumers are purchasing hybrid automobiles because they leave less of a carbon footprint. These consumers are called


A) green consumers.
B) smart consumers.
C) hybrid consumers.
D) economical consumers.
E) greenwashing consumers.

F) A) and D)
G) B) and E)

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The shared meanings, beliefs, morals, values, and customs of a group of people constitute their


A) social concerns.
B) culture.
C) demographics.
D) generational cohorts.
E) religion.

F) D) and E)
G) None of the above

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As a retail clothing store manager, Randy frequently asks his staff what customers are saying, what they are asking for, and what they are coming into the shop wearing. He also attends the fashion symposium that's held every quarter in the town's main shopping district. Randy's efforts will likely help him


A) avoid cognitive dissonance.
B) implement just-in-time marketing promotions.
C) identify potential opportunities.
D) avoid the need to understand regional culture.
E) achieve cost savings.

F) D) and E)
G) None of the above

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