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In the adoption process, the persuasion stage describes the consumer engaging in activities that lead to a choice either to adopt or reject the innovation.

A) True
B) False

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Time is a critical factor in the diffusion process. It pervades the study of diffusion in three distinct but interrelated ways. Which of the following is not a time diffusion factor?


A) The amount of purchase time.
B) The rate of adoption.
C) The identification of adopter categories.
D) The rate of product disposal.

E) A) and D)
F) A) and C)

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A market-oriented definition is used to study the newness of a product in terms of how much exposure consumers have to the new product.

A) True
B) False

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The degree to which a consumer feels a new product is consistent with their present needs, values and practices, is a measure of its _____, which is a contributing factor in accepting or rejecting it faster.


A) relative advantage
B) compatibility
C) observability
D) complexity

E) C) and D)
F) A) and C)

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In terms of social character, consumer innovators are outer-directed; that is, they rely on their own values or standards when making a decision about a new product. In contrast, non-innovators are inner-directed, relying on others for guidance on how to respond to a new product rather than trusting their own personal values or standards.

A) True
B) False

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A _____ definition of a product considers a product new if the company is producing it for the first time.


A) firm-oriented
B) product
C) market
D) consumer

E) None of the above
F) B) and C)

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The first stage in the adoption process is need recognition.

A) True
B) False

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Consumers who do not purchase an innovation because they don't understand how it works would view the innovation as having:


A) low perceived compatibility.
B) low communicability.
C) low trialability.
D) high complexity.

E) A) and B)
F) B) and C)

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According to the five stages of the adoption process, the first stage a consumer goes through is:


A) need recognition.
B) awareness.
C) interest.
D) trial.

E) None of the above
F) A) and D)

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The approach that focuses on the features inherent in the product itself and on the effects these features are likely to have on consumers' established usage patterns deals with a:


A) product-oriented definition.
B) firm-oriented definition.
C) consumer-oriented definition.
D) market-oriented definition.

E) All of the above
F) C) and D)

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Neil was among the first 2.5 per cent of adopters to purchase an innovative new 3D television. Neil would be considered a(n) :


A) opinion leader.
B) consumer innovator.
C) action purchaser.
D) consumer leader.

E) A) and B)
F) A) and C)

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The diffusion process is:


A) the micro process associated with the spread of innovations from its source to the consuming public.
B) the macro process associated with the spread of an existing product from its source to the consuming public.
C) the macro process associated with the communication of an existing product.
D) the macro process associated with the spread of innovations from its source to the consuming public.

E) All of the above
F) B) and C)

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A continuous innovation has the least disruptive influence on established patterns.

A) True
B) False

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How do marketers define a consumer innovator? Do consumer innovators in one category tend to be consumer innovators in other categories?

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Consumer innovators can be defined as th...

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Market-orientated definitions are used to study:


A) the popularity of a new product.
B) the newness of a product in terms of how much potential the consumer judges the product to be new.
C) the newness of a product in terms of how much exposures consumers have to the new product.
D) the newness of a product based on the consumer's perception of the product.

E) All of the above
F) None of the above

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Describe the diffusion process for a new product. Briefly describe the four elements of the diffusion process.

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The diffusion process is concerned with ...

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The shortest adoption process would be the adoption of:


A) fashion.
B) fads.
C) product classes.
D) brands.

E) C) and D)
F) None of the above

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An innovation which is somewhat disruptive but still does not alter established behaviour patterns would be:


A) continuous.
B) discontinuous.
C) dynamically discontinuous.
D) dynamically continuous.

E) A) and D)
F) B) and C)

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An innovation is any product that a consumer judges to be new and is an example of a:


A) consumer-oriented definition.
B) competitor-oriented definition.
C) product-oriented definition.
D) firm-oriented definition.

E) None of the above
F) A) and D)

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Some researchers define consumer innovators in terms of a personality trait called 'innovativeness'.

A) True
B) False

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